1. Mutual Cooperation
fiREC agrees to strive to meet and exceed customer expectations on the list of products listed. The Client agrees to help to achieve this and make available to fiREC all the necessary information related to the company and/or product and to cooperate with fiREC to expedite the work.
2. Charges for Services Provided
In the event of requests for functionality or features beyond those listed in the quote and/or feature specifications that may be considered out of scope, fiREC will recommend a quote modification. Projects that remain idle for more than 45 days may incur a start-up fee. Project expenses will be agreed with the Client before being incurred.
3. Cancellation of Work
The Client has the right to modify, reject, cancel or stop any and all work plans or processes. However, the Client agrees to reimburse fiREC for all costs and expenses incurred prior to the change in instructions, and which are related to non-cancellable commitments, and to defend, indemnify and hold fiREC not responsible in connection with such action. fiREC agrees to endeavor to minimize such costs and expenses.
4. Responsibilities of:
4.1 FIREC SERVICIOS MULTIMEDIA, S.L.
Will obtain licenses, permissions or other authorization to use testimonials, copyrighted materials, photographs, works of art or any other property or rights belonging to third parties obtained by fiREC for use in providing services to the Client. If the Client requires all the original material, fiREC can provide a quote for this purpose.
The edited videos that are part of a Video Marketing campaign will be uploaded by fiREC directly to the Client’s social network feeds, this being the final delivery method of the edited videos. If the Client requires the final edits, fiREC can provide a quote for this purpose.
Web pages will be hosted exclusively on VPS servers managed by fiREC, with fiREC being responsible for their maintenance and protection against cyberattacks. If the Client requires the Web files to be hosted on their own server, fiREC can provide a quote for this purpose.
4.2 THE CLIENT
Guarantees that all text, or other artwork provided are owned by the Client or the Client has permission to use them. Once final payment has been received, copyright will automatically be assigned as follows:
- The Client will own all the text, images and data elements that they provided, unless owned by a third party.
- fiREC will own the unique combination of elements that constitutes a complete design or assembly, and will grant the Client an exclusive and perpetual use license for the project, unless otherwise agreed.
4.3 ACCURACY BY THE CUSTOMER
The Client shall be responsible for the accuracy, completeness and ownership of the information related to its products and services that it provides to fiREC orally or in writing in connection with the execution of this agreement.
5. Duration and Termination
This agreement shall be effective as of the date signed and shall continue until terminated by either party upon at least 15 days prior written notice by one party to the other. Video Marketing and Social Network Management services are contracted in complete blocks with a minimum duration of three months for each block, unless otherwise stated. Web services, both design and hosting, are contracted in blocks of 12 months.
The monthly billing cycle is set 30 days from the signing of the agreement. Payment is to be made 10 days from date of invoice by bank transfer in Euros.
7. Default or Delay in Payment
In the event of non-payment or late payment, fiREC reserves the right to temporarily suspend the services provided to the Client with or without prior notice. After a maximum of 30 days have elapsed since the temporary suspension, fiREC may cancel all the services contracted by the Client.
fiREC is not responsible for the consequences that may result from the deactivation or temporary or permanent suspension of the services provided due to non-payment, late payment, return of bank receipts or chargebacks on credit cards.
fiREC reserves the right to modify these conditions at any time in order to adapt them to current legislation, to the evolution of technology, to avoid illegal or fraudulent use, to offer quality products and services, to adapt them to technical obligations contracted with third parties and that are essential for the provision of the Services. The new conditions will be understood to be fully in force between the parties and replacing the previous ones if the Client continues to use the contracted service or does not express their opposition to them by means of a written notification sent within seven days from the date of publication of the conditions published on the website: http://firec.es
fiREC likewise reserves the right to modify, in any way, the characteristics of its services, always with regards to development and in benefit of the service itself, by notice through http://firec.es. fiREC will carry out these modifications as long as they represent a benefit not only for the development of new technologies, but also for the operation of the company and the service offered.
If any provision of this Agreement is declared null or void, in whole or in part, by any court or competent authority, the remaining provisions will remain valid, unless the parties mutually agree to terminate the agreement.